About BioveraLife & This Policy
At BioveraLife, we are committed to protecting your privacy and ensuring that your personal data is handled responsibly. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit or make a purchase from https://bioveralife.com.
What Information We Collect
We may collect and process the following types of personal data:
Marketing and Communication Preferences
Your preferences regarding receiving marketing emails, newsletters, or promotional messages (only if you opt in).
Identity and Contact Information
Your name, email address, phone number, billing address, and shipping address.
Order and Transaction Details
Information about products you purchase, payment method used (processed securely via third-party providers like Stripe or PayPal), and delivery preferences.
Technical Data
IP address, browser type, operating system, referring URLs, device type, and time zone settings.
Usage Data
Information about how you use our website, including pages visited, time spent on pages, clicks, and interactions. This data may be collected via cookies or similar technologies.
Location Data
Approximate geographic location based on your IP address.
Voluntary Information
Any information you provide when filling out forms, surveys, reviews, or contacting customer service.
- Marketing and Communication Preferences
- Your preferences regarding receiving marketing emails, newsletters, or promotional messages (only if you opt in).
How We Use Your Information
We use your personal information for the following purposes:
To process and fulfil orders, including sending order confirmations and shipping notifications.
To provide customer support and respond to enquiries.
To personalise your shopping experience.
To improve our website, services, and product offerings.
To send marketing communications (only if you have opted in).
To comply with legal and regulatory obligations.
- Sharing Your Information
We do not sell, rent, or trade your personal information. We may share your data with the following trusted third parties:
- Payment Processors (e.g. Stripe, PayPal) for secure handling of payments.
- Shipping and Fulfilment Providers to deliver your purchases.
- Email Marketing Platforms (e.g. Brevo or Mailchimp) if you have subscribed to receive communications.
- Analytics Services (e.g. Google Analytics) to help us understand how visitors use our website.
All third parties are contractually required to handle your data securely and in accordance with applicable data protection laws.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Ensure website functionality.
- Remember your preferences.
- Analyse site traffic and usage patterns.
You can manage or disable cookies through your browser settings. Note that disabling cookies may affect certain site features.
Your Rights
Depending on your location, you have the following rights under data protection laws:
- To access the personal data we hold about you.
- To request correction of inaccurate or incomplete data.
- To request deletion of your data, where applicable.
- To object to or restrict certain types of processing.
- To withdraw your consent for marketing communications at any time.
To exercise your rights, please contact us at info@bioveralife.com.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements.
When we no longer need your information, we securely delete or anonymize it.
Data Security
We implement appropriate security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. All payment transactions are encrypted using SSL technology and handled by secure third-party providers.
Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that data has been collected from a child without verified parental consent, we will take steps to delete it.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for legal, operational, or regulatory reasons.
Any updates will be posted on this page with the revised effective date. We encourage you to review this page periodically to stay informed.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights under GDPR or UK data protection laws, you can contact us at:
BioveraLife
Unit 151475, PO Box 7169
Poole
BH15 9EL
United Kingdom
Email: info@bioveralife.com